Refund Policy – NewsSutra.com
At NewsSutra.com, we are deeply grateful for the generous support from our readers and well-wishers. Your contributions help us continue delivering independent, high-quality journalism.
We want to ensure transparency and fairness in the way we handle donations.
1. Donations and Refunds
-
All donations made to NewsSutra.com are considered voluntary contributions to support our operations.
-
As a general policy, donations are non-refundable. However, we understand that errors may occur, and we are committed to addressing genuine cases.
2. Eligibility for Refunds
Refunds may be considered under the following circumstances:
-
If the donation was made in error (for example, duplicate transactions).
-
If the donor entered the wrong amount by mistake.
-
If there was any technical or processing issue that resulted in an incorrect charge.
3. How to Request a Refund
If you believe your donation was made in error and would like to request a refund, please contact us within 7 days of the transaction.
You may reach out to us at:
When writing to us, please provide the following details:
-
Full name of the donor
-
Date and time of the transaction
-
Donation amount
-
Transaction ID / payment reference number
-
Reason for requesting a refund
4. Processing of Refunds
-
Once we verify the details, we will initiate the refund to the original mode of payment (credit card, debit card, bank account, UPI, etc.).
-
Please allow 7–10 business days for the refund to reflect, depending on your payment provider’s policies.
5. Policy Updates
NewsSutra.com reserves the right to update or modify this Donation Refund Policy at any time. Any changes will be posted on this page.
